Surftech Warranty Policy

 

At Surftech, we stand by the products we make.

You Surftech board should arrive in perfect condition and ready for use. We go to great lengths to design and build a high quality product and we make every effort to ensure they get to you in the best shape possible; we realize that your board is an essential part of your lifestyle.

As such, we offer the following limited warranty against any defect in workmanship or materials. If you aren’t sure whether or not your item is covered by our warranty, please contact our customer service team.
 

Excluded from coverage

This limited warranty excludes the following:
 
> Boards that show impact or abuse, damage due to heat exposure including but not limited to direct sun exposure, extended amount of time in a car, board bag, etc.
> Previous repairs
> Broken boards
> Boards with signs of improper care or handling
> Incidental damage
> Unreasonable use

Warranty Procedure

All Surftech surfboards and SUP boards are covered under a limited 90-day warranty.

In the case that a warranty is needed for any Surftech product, it will be executed through your official Surftech dealer where original purchase was made. If product is considered under warranty, Surftech will cover the shipping costs associated with the replacement.
 
> This policy covers manufacturer’s defects ONLY.
> You must have valid proof of purchase from an authorized Surftech dealer.
> You must have a valid and visible serial number.

Shipping Damages

If Surftech product is damaged in transit, please refer to the document entitled “Surftech Shop Receiving Policy”.

All warranty returns must be approved by the Surftech Warranty Department before any considerations are made.

Please contact Surftech Customer Service with any questions: 831-479-4944